Privacy Policy

This Privacy Policy explains how personal data collected through the [Platform Name] (“Platform”), operated by Akgün Bilgisayar A.Ş. (“Company”, “we”, “us”, or “our”), is processed.

By using our Platform, you agree to the terms set forth in this Privacy Policy.

This Privacy Policy serves as a framework governing the collection, storage, transfer, and any other processing of your personal data by AKGÜN BİLGİSAYAR Program ve Hizmetleri San. Tic. A.Ş. via its website.

We attach great importance to the privacy and security of your personal data. Your personal data is processed in accordance with the Turkish Personal Data Protection Law No. 6698 (“PDP Law”), related secondary legislation, the decisions of the Personal Data Protection Board (“PDP Board”), (collectively referred to as the “Data Protection Legislation”), and other applicable legal provisions.

Data That May Be Collected

AKGÜN BİLGİSAYAR may collect the following data depending on your access to the website and your actions:

    A. Identity and Contact Information

  • Name, Turkish ID number and similar identity information
  • Payment and credit card information
  • IP address
  • Contact details
  • User transaction information
  • Transaction security information
  • Address, email address
  • Phone number
  • Marketing and communication preferences (including but not limited to these)

    B. Usage Data and Technical Information

  • IP address
  • Browser information
  • Data collected via cookies and similar technologies

    C. Health Data (If Applicable and With Explicit Consent)

  • Health data processed within AI-supported analyses
  • Medical information entered by the user into the platform

Other personal data required for the provision of services through the website may also be collected and processed for the purposes explicitly stated in the Personal Data Processing Information/Clarification Notice.

In email communications, if encryption is not used, the security of messages cannot be guaranteed. Users who do not use encryption are responsible for the security of their emails. Therefore, AKGÜN BİLGİSAYAR shall not be held liable.

Purposes of Data Processing

    Collected data is processed for the following purposes:

  • To provide and manage platform services
  • To improve user experience
  • To process payments
  • To ensure security and prevent fraud
  • To comply with legal obligations

Health data is processed only with the explicit consent of the user and does not serve any diagnostic or treatment purpose.

Disclosure of Personal Data

    Your personal data may be disclosed under the following circumstances:

  • When required by law
  • To ensure the safety of our employees, the public, or AKGÜN BİLGİSAYAR
  • Upon request by authorized public authorities in accordance with mandatory legal provisions
  • To third-party service providers (e.g., IT systems management, data storage, data analysis) for the purpose of carrying out our activities
  • To payment systems and technical support providers
  • To third-party service providers engaged in market research and marketing campaigns, unless you opt out of direct marketing communications

Data Retention Periods

    Personal data is retained in accordance with the relevant legislation. Specifically:

  • Identity and contact data: during the service relationship and up to 10 years thereafter
  • Usage and technical data: up to 2 years
  • Log records and security data: 1 year
  • Health data (if any): for the duration of explicit consent and up to 5 years

At the end of these periods, the data is deleted, destroyed, or anonymized.

User Rights

    Users have the following rights:

  • To learn whether their personal data is being processed
  • To request access to and correction of their data
  • To request deletion or restriction of processing
  • To withdraw consent for processing based on explicit consent

You may exercise these rights by contacting us via [Email Address].

Users may also request the deletion of their personal data through the relevant settings within the application or by contacting [email address]. Requests will be evaluated and concluded within a maximum of 30 days.

Data Security

Akgün Bilgisayar A.Ş. takes appropriate technical and administrative measures to ensure the confidentiality and security of personal data.

Updates and Changes

This Privacy Policy may be updated from time to time. Updates become effective once published on our website.

Cookies and Tracking Technologies

Cookies are used on our Platform to enhance user experience. For more information, please visit our [Cookie Policy] page.

Our website may contain links to third-party websites not operated by our company. When visiting such sites, users should review their security policies separately. Our company cannot be held responsible for the information security practices of other organizations.

Each company has its own privacy and information security policies.

AKGÜN BİLGİSAYAR reserves the right to change all products, services, pages, information, visual elements, and any data on its website without prior notice.